FAQs

How long does it usually take to get my website built?

Delivery of Products (i.e. Website) will be based upon the amount of hours/days that we believe a project will take. Typical website builds take between 4-6 weeks. Full online marketing campaigns are implemented on a monthly basis. Delivery timelines always reflect the complexity of a project. Every project we undertake comes with a clear schedule and delivery date(s).

Payment

Canopy Media accepts funds in Canadian Dollars (CAD). We are sure you understand how important it is as a small business that you pay the invoices that we send you promptly. As we’re also sure you’ll want to stay friends, you agree to stick tight to mutually-agreed-upon payment schedules.

Refund Policy

Typical design contracts include one main design plus the opportunity to make up to two rounds of revision. If you’re not happy with the designs at this stage, you may either cancel your contract or continue to commission us to make further design revisions at the standard hourly rate. Should you decide to cancel your contract, a full refund of your deposit will be made within 10 business days.