They’re already talking about your business online. The question is — what are they saying?
Your online reputation is one of your most valuable marketing assets. In fact, 93% of consumers read reviews before making a buying decision. If your reputation doesn’t inspire trust, you’re losing business — even if you’re ranking #1 on Google.
Bad reviews = fewer customers.
Too few reviews = lost trust.
Great reviews = increased revenue.
At Canopy, we help you build, protect, and promote your online reputation — so when people look you up, they like what they see.
Canopy’s Online Reputation Management (ORM) service goes beyond just “getting more reviews.”
We help you take control of your digital presence through a mix of proven strategies and hands-on support.
We implement automated tools to request reviews from your customers via email or SMS — at the right moment, with the right message. We make it simple for happy customers to leave glowing reviews on platforms like Google, Facebook, Yelp, and industry-specific directories.
We track your reviews across major platforms and notify you when new ones come in — good or bad — so you never miss a beat.
Not sure how to respond to a 1-star review (or even a 5-star one)? We’ll provide best-practice templates and coach you on tone, timing, and messaging so you respond professionally and strategically.
Got a bad review? We’ll help you assess whether it can be removed (platform violations, spam, etc.) and guide you through the dispute process. When it can’t be removed, we’ll show you how to respond in a way that builds credibility with future readers.
We provide monthly reporting so you can see trends, benchmark your reputation against competitors, and track the impact on search visibility and sales.
Online reviews are now a key ranking factor for local search. We integrate your reputation strategy with your SEO to help you appear more often — and with more stars — in Google’s local pack and map results.
A 1-star increase on your Google rating can drive 5–9% more revenue (Harvard Business School).
Your reputation affects your Google search rankings, your conversion rates, your cost per lead, and even your customer lifetime value. So yes — this is worth investing in.
Whether you’ve got no reviews, a handful of bad ones, or just want to stand out more in your market — we’ll build a solution that fits your business.
Join us for a free 30-minute session where we’ll review your current online reputation, show you what your competitors are doing, share tools and templates to generate more 5-star reviews, and map out a simple strategy to build trust and drive conversions.
Your future customers are reading reviews right now. Let’s make sure what they see turns into sales.
